EddieJayonCrypto
13 Apr 25
Bank of America has been unable to locate sensitive documents containing personal information of an undisclosed number of customers. The lost documents, related to savings bonds, included names, addresses, phone numbers, Social Security numbers, and account numbers. The bank is taking measures to pr...
Bank of America has been unable to locate sensitive documents containing personal information of an undisclosed number of customers. The lost documents, related to savings bonds, included names, addresses, phone numbers, Social Security numbers, and account numbers. The bank is taking measures to protect affected customers' data and offering identity theft protection services for two years. They will also assist customers in resolving any unauthorized transactions if reported promptly.
Bank of America says efforts to locate sensitive documents containing personal information on an undisclosed number of customers have failed. The North Carolina-based bank says it is unable to recover the documents, which were lost in transit and “resulted in the disclosure” of personal information. The second-largest US bank by total assets says it is taking various measures to protect its customers’ sensitive data, and it will let affected customers know if they notice any suspicious activity.
The lender also says it is offering affected customers a two-year membership to an identity theft protection service.